Frequently Asked Questions
Everything you need to know about your Spinnaker timepiece.
Where do you ship your watches from?
We ship globally from our centralized distribution centers to ensure your timepiece arrives efficiently and securely.
What is the water resistance rating on Spinnaker watches?
Most of our dive-inspired models feature a water resistance of at least 10 ATM (100m) or 30 ATM (300m), making them suitable for swimming and professional marine activity.
Do Spinnaker watches come with a warranty?
Yes, every Spinnaker watch is covered by a 2-year international warranty against manufacturing defects from the date of purchase.
How do I return my order if I am not satisfied?
We offer a 30-day return policy. Items must be in their original, unworn condition with all packaging and tags intact to qualify for a full refund.
What types of movements do you use?
We primarily utilize high-quality Japanese automatic and quartz movements from trusted manufacturers like Seiko and Miyota to ensure long-term reliability.
How should I care for my leather or vintage-style strap?
To preserve the life of your strap, avoid prolonged exposure to water and chemicals. Use a damp cloth for light cleaning and allow it to air dry away from direct sunlight.