Returns & Exchanges

At Spinnaker Watches, we want you to be completely satisfied with your timepiece. If you are not happy with your purchase, you may return or exchange your watch within 30 days of delivery provided it is in its original, unworn condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to start the process and receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Carefully pack your watch in its original presentation box, including all manuals, warranty cards, and protective films to ensure it remains undamaged during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, keeping the tracking receipt for your records.

• 4.
  Inspection and Refund

  Once our quality control team verifies the condition of the timepiece, we will process your refund or exchange within 5 to 7 business days.